Refund policy

Every ART 7 piece is printed and framed to order, so we keep no stock. If you are not happy with your order, you can return it.

Returns

• Email art7studio317100@gmail.com within 30 days of delivery to start a return. We will reply with the return address.
• Ship the artwork back within 7 business days of our reply, in its original condition and packaging.
• Return shipping is paid by the customer. We do not supply prepaid labels or packaging.
• Once the return arrives, we refund the item price to your original payment method, or give store credit if you prefer.
• Items damaged by use, or damaged in transit because of poor packaging on the way back, cannot be accepted.

Damaged or faulty on arrival

If your artwork arrives damaged, email us within 14 days of delivery with photos of: 1. the damage, 2. the full front of the canvas, 3. the full back of the canvas, 4. the front of the box, 5. the back of the box, 6. the bubble wrap and corner protectors. We will send a replacement at no cost to you.

Cancellations

Orders go into production quickly. Email us as soon as possible if you need to cancel; once printing has started we can no longer cancel the order.